Voice-directed maintenance & inspection is a digital and fully automated solution which directs technicians through inspection processes with voice commands and visual information. Technicians receive optimised step-by-step instructions via a headset outlining which items to check, whereupon they record findings and information via voice, text to speech or image capture. Smart glasses allow technicians to view information and gain remote virtual support providing visual collaboration in order to facilitate decision-making and problem-solving, all in real time. Technicians work hands and eyes free, removing the need for paper and/or screen-based solutions. It ensures compliance, provides a real time audit trail, improves productivity by up to 25% and improves accuracy by up to 99.99%, whilst also providing various health and safety benefits.